Fa77 Privacy Policy — Your data, our responsibility

Fa77 (fa77.club) is one of Bangladesh's most popular online gaming platforms. Our Privacy Policy is the official document that outlines exactly what information we collect when you use fa77, why we collect it, how we use it, and how we keep it secure.

This Privacy Policy applies to the fa77 website, mobile version, and all online services. By creating an account or using the fa77 platform, you are deemed to have agreed to the terms of this Privacy Policy.

We believe every player's personal information belongs to them. That is why fa77 never sells your data or uses it for unrelated purposes. Our only goal is to provide you with the best and safest gaming experience possible.

Fa77 only collects information that is genuinely necessary to provide its services. Collecting unnecessary or excessive data goes against our policy. The following is a breakdown of the information collected by category:

Data is collected through the following methods: registration forms, identity verification processes, automatic data collection during platform use, and cookies. Some information may also be received from third-party payment providers for verification purposes.

Fa77 uses the information it collects solely for the following purposes:

• Account management: For registration, login, and account security.
• Payment Processing: To process deposits, send withdrawals, and verify transactions.
• KYC verification: To verify your identity and age.
• Customer Support: To handle your questions, complaints, and support requests.
• Security & Fraud Prevention: To detect suspicious activity.
• Responsible Gaming: To identify risky betting patterns and provide timely support.
• Promotional Messages: To inform you about bonuses and offers, with your consent.
• Legal obligations: To comply with regulatory authority requirements.

Fa77 never sells or rents your personal information to third parties. However, data may be shared in certain specific circumstances in order to provide our services:

• Payment Provider: To confirm transactions with mobile banking providers such as bKash, Nagad, and Rocket.
• Identity Verification Service: Third-party verification software may be used during the KYC process.
• Technology Partners: Cloud and server service providers supporting platform operations.
• Regulatory Authority: Information may be disclosed for legal reasons or by court order.
• Anti-fraud system: Limited data is entered into specialized systems for fraud prevention.

In each of the above cases, third parties receive only the information required for the specific task at hand. They are bound by the same strict confidentiality agreements as fa77.

Fa77 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser. The types of cookies fa77 uses:

• Essential cookies: For login sessions and security — these cannot be disabled.
• Functional cookies: To remember your language preference and settings.
• Analytics Cookies: To monitor platform performance — your consent is required.
• Security Cookies: To detect duplicate accounts and fraud.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause certain fa77 features to stop working properly.

Fa77 follows industry-standard technology and processes to protect your information. Our security measures include:

• SSL/TLS encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & Intrusion Detection: Active monitoring to prevent external attacks.
• Regular Security Audits: Regular audits conducted by third-party specialists.
• Staff training: Only authorized personnel have access to specific data.
• Data Backup: Regular encrypted backups are stored on secure servers.

While fa77 maintains the highest security standards, no one can guarantee 100% security on the internet. We encourage you to keep your password strong and never share it with anyone.

Fa77 gives you full control over your personal information. Your rights include:

• Right to Access: You can find out what information fa77 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Object to Processing: You can object to the use of your information for any specific purpose.
• Data Portability: You can receive your data in a standard portable format.
• Withdrawal of Consent: You may withdraw consent for optional data processing at any time.

To exercise any of these rights, please contact the fa77 support team. Please note that some information may not be fully deletable due to legal or regulatory obligations.

Fa77 does not retain your information longer than necessary. Our general policy is:

• All information is retained for as long as your account remains active.
• Even after account closure, certain information may be retained for up to 5 years for legal compliance purposes.
• Transaction records are retained long-term in accordance with financial regulatory requirements.
• Once marketing consent is withdrawn, that data is immediately removed from all marketing activities.
• Once the required retention period has ended, data is securely deleted or anonymized.

Fa77 is a platform exclusively for users aged 18 and above. We do not knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• If any data belonging to a minor has been collected inadvertently, it will be deleted immediately.
• If a minor's registration is detected, the associated account will be terminated.

Fa77 may update this Privacy Policy from time to time. If significant changes are made, a notice will be posted on the platform and the "Last Updated" date at the top of this page will be revised. Continued use of the platform constitutes your acceptance of the updated policy. We recommend checking this page regularly.